Recurrent injuries are frustrating and can slow progress. Often, the underlying causes are overlooked. Common...
Read MoreHome » Frequently Asked Questions
What services do you offer?
We provide private physiotherapy, sports massage, and acupuncture. Each service is tailored to your individual needs to help you recover, relieve pain, and improve mobility.
Do I need a doctor’s referral to book an appointment?
No, you don’t need a doctor’s referral. You can book directly with us. However, if you’re claiming through insurance, check with your provider if a referral is required.
How long is each session?
Sessions typically last 30 to 60 minutes, depending on your treatment plan and service type.
What should I wear to my appointment?
Wear comfortable, loose clothing that allows easy access to the area being treated. For example, shorts are ideal for leg injuries.
Do you offer packages for treatment?
Yes, we offer flexible packages that include physiotherapy, sports massage, and acupuncture. All sessions in your package are valid for six months from the purchase date.
Do you offer discounts or promotions?
We occasionally run special offers on packages and services. Follow us on social media or subscribe to our newsletter to stay updated.
What is acupuncture, and does it hurt?
Acupuncture is a therapy that uses fine needles to stimulate specific points on the body to relieve pain and promote healing. Most clients feel little to no discomfort.
Do you accept health insurance?
Yes, we accept several insurance providers. Please contact us or your insurer to confirm coverage.
Where is your clinic located, and is there parking available?
We’re located in Whitley Lodge, and there is free parking available on-site or nearby.
What is your monthly maintenance program?
Our monthly maintenance program is designed to help you maintain your progress, prevent future issues, and stay at your best. It includes regular sessions tailored to your needs, whether physiotherapy, sports massage, or acupuncture.
Who is the monthly maintenance program suitable for?
It’s perfect for anyone looking to maintain mobility, manage chronic conditions, recover from past injuries, or prevent new ones. Athletes, office workers, and individuals with active lifestyles often find it especially beneficial.
How do I sign up for the monthly maintenance program?
You can sign up by contacting us directly or discussing it with your therapist during your next visit. We’ll help you set up a plan that works for you.
What is the “Move Better, Feel Great” program?
This program is tailored for individuals with arthritis or mobility issues. It focuses on reducing pain, improving movement, and enhancing overall quality of life through personalized physiotherapy sessions.
Who is the “Operation Rebuild” program for?
“Operation Rebuild” is designed specifically for post-surgical patients. It helps you regain strength, restore function, and recover safely under the guidance of our expert physiotherapists.
Can I combine these programs with other treatments?
Yes, both programs can be combined with sports massage, acupuncture, or maintenance sessions to support your recovery and wellness goals.
How do I book an appointment?
You can book online through our website (www.whiterosephysiotherapy.co.uk/book-an-appointment), call us directly, or visit our clinic.
What is your cancellation policy?
We kindly ask for at least 24 hours’ notice if you need to cancel or reschedule. Late cancellations may incur a fee.
Can I book evening or weekend appointments?
Yes, we offer flexible appointment times, including evenings and weekends, to suit your schedule.
Is physiotherapy painful?
Some treatments might cause mild discomfort, but our therapists ensure your comfort throughout the session. Any discomfort is temporary and part of the healing process.
What conditions do you treat?
We treat a wide range of conditions, including sports injuries, arthritis, back pain, post-surgery recovery, and more.
How many sessions will I need?
The number of sessions varies depending on your condition and goals. After your initial consultation, we’ll provide a tailored treatment plan.
If you aren't comfortable coming into Clinic, I can offer a virtual triage where we can discuss your problems and assess for further treatment.
Feel free to call us or send us a message about treatments we offer, appointments or any other questions you may have.
If you're ready to start getting back to being you, book an appointment and we look forward to starting your recovery journey.
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